If you get an error message when connecting a headset to your computer, this often means that additional software is needed for the headset to work properly. The microphone portion of the headset can be tested by opening any sound recorder and recording your voice. For example, you could open a YouTube video and make sure the sound in the video can be heard. The headphones can be tested by opening anything that plays sound. If you're unsure the headphones or microphone are working, you can test each part of the headset by following the steps below.
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